Privacy Policy

CommSense Solutions (“we”, “us”, “our”) is committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy explains what data we collect, how we use it, and the rights you have under the UK GDPR and Data Protection Act 2018.

We may collect and process the following information when you interact with our website or services:

• Name
   
• Email address
   
• Phone number
   
• Company name
   
• Any information submitted through forms (e.g., “Contact Us”, “Book a Call”)
   

When you visit our website, we may collect technical data such as:

• IP address
   
• Browser type and device information
   
• Pages visited and time spent on the site
   
• Cookies (see below)
   

We use your personal data to:

• Respond to enquiries or requests you submit
   
• Deliver consulting services you have engaged us for
   
• Manage client relationships
   
• Improve website performance and user experience
   
• Maintain internal records
   
• Comply with legal obligations
   

We do not sell your data or pass it to third parties for marketing.

We process personal data based on one or more of the following:

• Consent – when you submit a form or request information
   
• Legitimate interest – running and improving our business operations
   
• Contract – providing consulting services you engage us to deliver
   
• Legal obligation – when required to comply with UK law
   

We store information securely using industry-standard safeguards.
We take reasonable steps to prevent loss, misuse, unauthorised access, disclosure, or alteration of your personal data.

We may share your data with trusted third-party providers solely to help operate our business, such as:

• Website hosting platforms (e.g., GoDaddy)
   
• Email or scheduling tools
   
• Cloud storage providers
   

All third parties are required to keep your data secure and comply with data protection laws.

We do not transfer data outside the UK unless protections are in place.

Our website may use cookies to improve your browsing experience and analyse website performance.

You can choose to block cookies through your browser settings.

We retain personal data only for as long as necessary to:

• Respond to enquiries
   
• Maintain client service records
   
• Meet legal or regulatory requirements
   

You may request deletion at any time (see Section 8).

Under UK GDPR, you have the right to:

• Access the personal data we hold about you
   
• Request correction of inaccurate data
   
• Request deletion (“right to be forgotten”)
   
• Object to processing
   
• Withdraw consent
   
• Request data portability
   

To exercise these rights, email us at: info@commsensesolutions.co.uk

Our website may contain links to other websites. We are not responsible for the privacy practices of third-party sites.

If you have any questions about this Privacy Policy or how your data is handled, please contact:

CommSense Solutions
Email: info@commsensesolutions.co.uk